Contact StringMatch
Questions, corrections, feedback, or partnership enquiries — we read every message and respond to most within a few working days.
What to contact us about
Feedback on recommendations
If the recommendation didn't match your experience, or you think a string is rated incorrectly, let us know. Player feedback is the most valuable input we have for improving the algorithm.
Content corrections
Spotted a factual error in a guide or an incorrect spec in the string database? Please tell us — we update articles regularly and accuracy matters to us.
Partnerships & press
We're open to conversations with stringing industry partners, racket sports retailers, and media outlets. Please introduce yourself and describe what you have in mind.
Technical issues
If something on the site is broken or not working as expected, please describe what happened and which browser or device you were using.
About response times
StringMatch is run by one person. We read every message, but response times vary depending on volume. General feedback may not always receive an individual reply, but it does inform how we improve the tool and database.
For time-sensitive enquiries — press, partnerships, or urgent corrections — please say so in your subject line and we'll prioritise accordingly.